Effective Date: March 27, 2025

Last Updated: May 19, 2025

At Eros Reclusion, we are dedicated to offering empowering, high-quality products and services—from mentorship and real estate tools to digital content and apparel. To ensure transparency and protect both your experience and our brand, please review the following return, refund, and shipping policies before purchasing.

1. Digital Products (Non-Refundable)

All digital items—such as eBooks, templates, scripts, checklists, guides, and downloadable PDFs—are delivered electronically and are non-refundable.

You are considered to have received the product once the download link or access is delivered via email or after checkout. All digital sales are final.

Refunds will not be issued for:

• Accidental purchases
• Buyer’s remorse
• Inability to download or access files
• Misunderstanding of product details

If you have trouble accessing your purchase, email info@erosreclusion.com and we’ll be happy to help.

2. Mentorship & Coaching Services (Non-Refundable)

All mentorship services, coaching sessions, and educational programs are non-refundable and non-transferable.

By enrolling in mentorship, you agree that:

• No specific outcomes, income, or results are guaranteed
• Your success depends on your individual effort and application
• Refunds will not be issued for missed sessions, dissatisfaction, or failure to implement content

We reserve the right to revoke access without refund in cases of misconduct or policy violations.

For questions or mentorship upgrades, please email info@erosreclusion.com.

3. Apparel & Physical Products (Final Sale)

All apparel and physical merchandise are final sale and made to order through third-party fulfillment providers. We do not offer returns or exchanges for:

• Sizing issues
• Ordering errors
• Buyer’s remorse

Damaged or Incorrect Items

If your item arrives damaged, misprinted, or incorrect, contact us within 7 calendar days of delivery at info@erosreclusion.com. Include:

• Your order number
• Clear photos of the item and packaging
• A description of the issue

While we do not issue direct refunds, we will assist in initiating a resolution or replacement through our third-party fulfillment vendor if their policy allows. If the vendor approves a refund or replacement, we will honor that decision.

4. Shipping & Fulfillment Disclaimer

Our physical products are fulfilled by third-party printing and shipping services. Once your order has been shipped:

• Eros Reclusion is not responsible for delays, lost packages, incorrect delivery, or shipping carrier errors
• Please contact the shipping carrier directly using your tracking number for any transit-related issues

Tracking information will be provided via email once your item is shipped. For fulfillment-related issues involving damage or mistakes, contact info@erosreclusion.com within 7 days of delivery, and we will assist where possible.

5. Chargebacks & Disputes

If you believe you’ve been charged in error, please contact us at info@erosreclusion.com before initiating a chargeback. Unauthorized chargebacks on valid digital downloads, mentorship, or shipped merchandise may result in:

• Revoked access to products and services
• Ban from future purchases
• Legal follow-up for breach of policy

We are happy to work with you to resolve concerns in a fair and timely manner.

6. Legal Disclaimer

All products, services, mentorship, courses, templates, scripts, and educational content provided by Eros Reclusion are for informational and educational purposes only.

We do not provide licensed legal, tax, real estate, or financial advice, and no part of our content should be construed as such. You are solely responsible for any decisions made based on the use or interpretation of our materials.

By using our site and products, you agree that Eros Reclusion is not liable for any losses, damages, or decisions resulting from your use of our content.

Results Disclaimer: Any testimonials or examples shared are not guarantees of results. Individual outcomes may vary based on effort, background, timing, and market factors.

7. Contact Information

For all support and policy-related inquiries, please contact:

Eros Reclusion

Email: info@erosreclusion.com

Website: https://erosreclusion.com

Contact Form: https://erosreclusion.com/contact